Welcome to The-Walk In Counselling Clinic & Counselling Connect.
We’re glad you’re here.
Whether you’re feeling overwhelmed, navigating a tough transition or simply need someone to talk to—this is a safe and welcoming space to start.
Get Support
We know reaching out can be hard, but you’ve taken an important step by being here. Whether you need help right now or want to plan ahead, we’ve made it easier to find the right support, fast.
Choose what works best for you:
Need someone to talk to today? Our walk-in clinics offer free, single-session counselling with no appointment or referral needed.
Prefer to plan ahead? Reserve a counselling session online for later this week. It’s still free, still one-on-one, but just at a time that works for you.
Join a supportive, therapist-led group focused on shared experiences like grief, anxiety or substance use and addictions. You’re not alone, connect and grow with others.
However you choose to begin, we’re here to support you every step of the way.
Support For Life’s Challenges
From anxiety to identity struggles, we’re here to listen, support and guide you.
Stress or Burnout
Anxiety & Depression
Parenting Struggles
Relationship Issues
Grief or Trauma
Addiction or Substance Use
Adjusting to Life in Canada
Identity or Self-Esteem Struggles
Family Challenges
Feeling overwhelmed, exhausted, or unable to keep up? Whether it’s work pressure, caregiving fatigue or emotional overload, stress can take a serious toll. Our counsellors help you unpack what’s going on and find ways to recharge and reclaim balance.
You don’t have to go through this alone. If you’re feeling low, anxious or unable to enjoy daily life, we offer compassionate, evidence-based support to help you cope and start healing.
Parenting doesn’t come with a manual. Whether you’re raising a toddler or navigating teen years, our counsellors help you manage stress, strengthen communication and feel more confident in your role.
All relationships face challenges. From communication breakdowns to rebuilding trust or navigating separation, our counselling offers a safe space to explore what’s working, what’s not and what’s next.
Grief isn’t linear, and trauma leaves deep marks. Whether you’ve experienced a recent loss or are processing something long past, our trauma-informed approach helps you move at your own pace.
Struggling with substance use or concerned about someone you love? We’re here for the tough days. Our counsellors offer short-term, compassionate support to help you explore next steps, whether you’re thinking about change or already on your way. We’ll listen without judgement, help you make sense of your situation and connect you with longer-term resources if needed.
New country, new challenges. Whether you’re feeling homesick, facing cultural barriers or unsure how to start over, our counsellors support newcomers in building confidence, coping with stress and finding connection.
Who are you beneath the expectations? If you’re navigating identity, low confidence, or feeling like you’ve lost yourself, we offer space to reflect, rebuild and reconnect with your sense of self.
Every family faces challenges. From communication breakdowns to big life changes, it’s easy to feel stuck or disconnected. Our counsellors offer a supportive space to talk things through, understand each other better and work towards stronger, more connected relationships together.
Stress or Burnout
Feeling overwhelmed, exhausted, or unable to keep up? Whether it’s work pressure, caregiving fatigue or emotional overload, stress can take a serious toll. Our counsellors help you unpack what’s going on and find ways to recharge and reclaim balance.
Anxiety & Depression
You don’t have to go through this alone. If you’re feeling low, anxious or unable to enjoy daily life, we offer compassionate, evidence-based support to help you cope and start healing.
Parenting Struggles
Parenting doesn’t come with a manual. Whether you’re raising a toddler or navigating teen years, our counsellors help you manage stress, strengthen communication and feel more confident in your role.
Relationship Issues
All relationships face challenges. From communication breakdowns to rebuilding trust or navigating separation, our counselling offers a safe space to explore what’s working, what’s not and what’s next.
Grief or Trauma
Grief isn’t linear, and trauma leaves deep marks. Whether you’ve experienced a recent loss or are processing something long past, our trauma-informed approach helps you move at your own pace.
Addiction or Substance Use
Struggling with substance use or concerned about someone you love? We’re here for the tough days. Our counsellors offer short-term, compassionate support to help you explore next steps, whether you’re thinking about change or already on your way. We’ll listen without judgement, help you make sense of your situation and connect you with longer-term resources if needed.
Adjusting to Life in Canada
New country, new challenges. Whether you’re feeling homesick, facing cultural barriers or unsure how to start over, our counsellors support newcomers in building confidence, coping with stress and finding connection.
Identity or Self-Esteem Struggles
Who are you beneath the expectations? If you’re navigating identity, low confidence, or feeling like you’ve lost yourself, we offer space to reflect, rebuild and reconnect with your sense of self.
Family Challenges
Every family faces challenges. From communication breakdowns to big life changes, it’s easy to feel stuck or disconnected. Our counsellors offer a supportive space to talk things through, understand each other better and work towards stronger, more connected relationships together.
Testimonials
Kind words from our community.
"Counselor really grasped my various issues. Listened with compassion and offered great suggestions."
"Thank you for your help and support!"
"Je me suis sentie écoutée et soutenue dès le départ. La séance m’a aidée à ralentir, à mieux comprendre ce que je ressentais et à repartir avec un plan plus clair pour la suite."
"My experience was very much helpful and very much appreciated."
"J’ai apprécié le respect et l’attention accordés à chaque étape, de l’accueil jusqu’à la fin de la séance."
“I am so grateful for this service as I worked to find a good fit for longer-term counseling needs - it helped me deal with anxiety and fears in more concrete, applied ways, than a call to a distress line!”
“Short term help was wonderful. It's difficult to find ongoing help with limited resources (meaning low income). I appreciate though that I was able to access this counselling.”
"I am beyond grateful for this quick access service. It was so much validation for me personally. I will 100% utilize these services if ever needed again. Thank you so much for your service."
“I'm very shy and anxious and typically I just look at my hands during counseling. [The counsellor] noticed and welcomed me to look around the room and they said they would look away so I could do it comfortably. I don’t think they realized how important that felt for me, like they actually noticed me and cared about how I feel.”
"Having walk-in along with ongoing regular session is very helpful. Allows patients to choose what they need depending on where they're at."
"The service was wonderful."
“Actually provided psychotherapy help instead of just a shoulder to cry on."
“Very informative and polite reception, guiding you through the process. Very much appreciated!”
“ لَقَيْتِ الدَّعْم اللِّي كُنْتِ مُحْتَاجْتُه بِالوَقْتِ المُنَاسِب، بِلا تَعْقِيد وَلا عَوَائِق، وَهَالْشِي فِعْلًا فَرَّق مَعِي. “
“Today the walk-in service grounded me. I was so in crisis and just knowing that they would call me back in 3 hours and I would be able to share some really confidential issues with someone qualified.”
"Un apoyo accesible y sin juicios; pude recibir una ayuda de verdad justo cuando más la necesitaba."
“I do like that the counselors take breaks to consult with coworkers, that way more than one opinion is involved and it decreases the likelihood of incorrect info being shared.”
“They helped me to resolve my issues by giving me concrete advice and also let me vent . I was experiencing multiple stressors and very dire circumstances and was isolated in Ottawa at the time and had no family and friends to support me so I really appreciated the counselling I received .”
"Therapist was absolutely wonderful. I learned a ton from her."
“I do not use the walk-in counselling services all the time but when I have, they have been the only ones that have been able to reach me. I need a service like walk-in counselling because honestly for the past few months you’ve been my only hope.”
“我来的时候感到非常不知所措，离开时却感到轻松了许多，也对接下来该如何前进有了清晰的想法”
"Thank you so much! I appreciate your support!"
"The counsellor was amazing and very helpful."
"Thank you so much for the support"
"Je me suis sentie écoutée et soutenue dès le départ. La séance m’a aidée à ralentir, à mieux comprendre ce que je ressentais et à repartir avec un plan plus clair pour la suite."
“我来的时候感到非常不知所措，离开时却感到轻松了许多，也对接下来该如何前进有了清晰的想法”
"Counselor really grasped my various issues. Listened with compassion and offered great suggestions."
"Thank you so much! I appreciate your support!"
"I am beyond grateful for this quick access service. It was so much validation for me personally. I will 100% utilize these services if ever needed again. Thank you so much for your service."
"The counsellor was amazing and very helpful."
"Thank you for your help and support!"
"Un apoyo accesible y sin juicios; pude recibir una ayuda de verdad justo cuando más la necesitaba."
"Therapist was absolutely wonderful. I learned a ton from her."
"J’ai apprécié le respect et l’attention accordés à chaque étape, de l’accueil jusqu’à la fin de la séance."
"My experience was very much helpful and very much appreciated."
“I do not use the walk-in counselling services all the time but when I have, they have been the only ones that have been able to reach me. I need a service like walk-in counselling because honestly for the past few months you’ve been my only hope.”
“ لَقَيْتِ الدَّعْم اللِّي كُنْتِ مُحْتَاجْتُه بِالوَقْتِ المُنَاسِب، بِلا تَعْقِيد وَلا عَوَائِق، وَهَالْشِي فِعْلًا فَرَّق مَعِي. “
“Very informative and polite reception, guiding you through the process. Very much appreciated!”
"Having walk-in along with ongoing regular session is very helpful. Allows patients to choose what they need depending on where they're at."
"The service was wonderful."
“Actually provided psychotherapy help instead of just a shoulder to cry on."
“I'm very shy and anxious and typically I just look at my hands during counseling. [The counsellor] noticed and welcomed me to look around the room and they said they would look away so I could do it comfortably. I don’t think they realized how important that felt for me, like they actually noticed me and cared about how I feel.”
“Short term help was wonderful. It's difficult to find ongoing help with limited resources (meaning low income). I appreciate though that I was able to access this counselling.”
"Thank you so much for the support"
“I do like that the counselors take breaks to consult with coworkers, that way more than one opinion is involved and it decreases the likelihood of incorrect info being shared.”
“They helped me to resolve my issues by giving me concrete advice and also let me vent . I was experiencing multiple stressors and very dire circumstances and was isolated in Ottawa at the time and had no family and friends to support me so I really appreciated the counselling I received .”
“Today the walk-in service grounded me. I was so in crisis and just knowing that they would call me back in 3 hours and I would be able to share some really confidential issues with someone qualified.”
“I am so grateful for this service as I worked to find a good fit for longer-term counseling needs - it helped me deal with anxiety and fears in more concrete, applied ways, than a call to a distress line!”
"Thank you so much! I appreciate your support!"
“Short term help was wonderful. It's difficult to find ongoing help with limited resources (meaning low income). I appreciate though that I was able to access this counselling.”
"The counsellor was amazing and very helpful."
“我来的时候感到非常不知所措，离开时却感到轻松了许多，也对接下来该如何前进有了清晰的想法”
"I am beyond grateful for this quick access service. It was so much validation for me personally. I will 100% utilize these services if ever needed again. Thank you so much for your service."
"J’ai apprécié le respect et l’attention accordés à chaque étape, de l’accueil jusqu’à la fin de la séance."
"Thank you so much for the support"
“They helped me to resolve my issues by giving me concrete advice and also let me vent . I was experiencing multiple stressors and very dire circumstances and was isolated in Ottawa at the time and had no family and friends to support me so I really appreciated the counselling I received .”
"My experience was very much helpful and very much appreciated."
"Therapist was absolutely wonderful. I learned a ton from her."
"The service was wonderful."
"Je me suis sentie écoutée et soutenue dès le départ. La séance m’a aidée à ralentir, à mieux comprendre ce que je ressentais et à repartir avec un plan plus clair pour la suite."
“I do not use the walk-in counselling services all the time but when I have, they have been the only ones that have been able to reach me. I need a service like walk-in counselling because honestly for the past few months you’ve been my only hope.”
“Very informative and polite reception, guiding you through the process. Very much appreciated!”
“Today the walk-in service grounded me. I was so in crisis and just knowing that they would call me back in 3 hours and I would be able to share some really confidential issues with someone qualified.”
“I'm very shy and anxious and typically I just look at my hands during counseling. [The counsellor] noticed and welcomed me to look around the room and they said they would look away so I could do it comfortably. I don’t think they realized how important that felt for me, like they actually noticed me and cared about how I feel.”
“ لَقَيْتِ الدَّعْم اللِّي كُنْتِ مُحْتَاجْتُه بِالوَقْتِ المُنَاسِب، بِلا تَعْقِيد وَلا عَوَائِق، وَهَالْشِي فِعْلًا فَرَّق مَعِي. “
“I am so grateful for this service as I worked to find a good fit for longer-term counseling needs - it helped me deal with anxiety and fears in more concrete, applied ways, than a call to a distress line!”
"Having walk-in along with ongoing regular session is very helpful. Allows patients to choose what they need depending on where they're at."
“I do like that the counselors take breaks to consult with coworkers, that way more than one opinion is involved and it decreases the likelihood of incorrect info being shared.”
"Thank you for your help and support!"
"Un apoyo accesible y sin juicios; pude recibir una ayuda de verdad justo cuando más la necesitaba."
"Counselor really grasped my various issues. Listened with compassion and offered great suggestions."
“Actually provided psychotherapy help instead of just a shoulder to cry on."
"The counsellor was amazing and very helpful."
“I do not use the walk-in counselling services all the time but when I have, they have been the only ones that have been able to reach me. I need a service like walk-in counselling because honestly for the past few months you’ve been my only hope.”
"I am beyond grateful for this quick access service. It was so much validation for me personally. I will 100% utilize these services if ever needed again. Thank you so much for your service."
"Having walk-in along with ongoing regular session is very helpful. Allows patients to choose what they need depending on where they're at."
"Thank you so much for the support"
“I do like that the counselors take breaks to consult with coworkers, that way more than one opinion is involved and it decreases the likelihood of incorrect info being shared.”
"Therapist was absolutely wonderful. I learned a ton from her."
“I am so grateful for this service as I worked to find a good fit for longer-term counseling needs - it helped me deal with anxiety and fears in more concrete, applied ways, than a call to a distress line!”
"Thank you so much! I appreciate your support!"
"The service was wonderful."
"Je me suis sentie écoutée et soutenue dès le départ. La séance m’a aidée à ralentir, à mieux comprendre ce que je ressentais et à repartir avec un plan plus clair pour la suite."
"Counselor really grasped my various issues. Listened with compassion and offered great suggestions."
“I'm very shy and anxious and typically I just look at my hands during counseling. [The counsellor] noticed and welcomed me to look around the room and they said they would look away so I could do it comfortably. I don’t think they realized how important that felt for me, like they actually noticed me and cared about how I feel.”
“They helped me to resolve my issues by giving me concrete advice and also let me vent . I was experiencing multiple stressors and very dire circumstances and was isolated in Ottawa at the time and had no family and friends to support me so I really appreciated the counselling I received .”
"My experience was very much helpful and very much appreciated."
"Thank you for your help and support!"
“Today the walk-in service grounded me. I was so in crisis and just knowing that they would call me back in 3 hours and I would be able to share some really confidential issues with someone qualified.”
"J’ai apprécié le respect et l’attention accordés à chaque étape, de l’accueil jusqu’à la fin de la séance."
“Actually provided psychotherapy help instead of just a shoulder to cry on."
"Un apoyo accesible y sin juicios; pude recibir una ayuda de verdad justo cuando más la necesitaba."
“Short term help was wonderful. It's difficult to find ongoing help with limited resources (meaning low income). I appreciate though that I was able to access this counselling.”
“ لَقَيْتِ الدَّعْم اللِّي كُنْتِ مُحْتَاجْتُه بِالوَقْتِ المُنَاسِب، بِلا تَعْقِيد وَلا عَوَائِق، وَهَالْشِي فِعْلًا فَرَّق مَعِي. “
“我来的时候感到非常不知所措，离开时却感到轻松了许多，也对接下来该如何前进有了清晰的想法”
“Very informative and polite reception, guiding you through the process. Very much appreciated!”
Find What You Need
We’re here to make accessing mental health support simple and stress-free. Start by exploring the options below to find what you’re looking for.
Our Community Partners
We are proud to partner with these incredible organizations to make mental health care more accessible for all.
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